TERMS & CONDITIONS

By using this website and subscribing to our events, you agree to the following terms and conditions:

You consent to your personal information being utilised by Good Connections, who may use this information for purposes of liaising with you regarding further offers, provide you with information and/or promotional material.

Good Connections will not pass on your personal information to any third party.

Good Connections may, from time to time, send you advertising material and information, including but not limited to special offers by e-mail, via SMS, Whatsapp, newsletters, telephonically, or through other promotional offers.

Opt-out: If you do not wish to receive offers or information from Good Connections please notify us by sending an e-mail to info@goodconnections.co.za. Due to possible delays, you may still receive promotional material up to 1 month after your notification.

Covid protocols will be in place.

Agree to POPIA.

 

Ticket sales, cancellations, refunds, exchanges and returns:

Tickets for any Good Connections events are only available to purchase through our website booking system.

Your booking is only secure once we have received the online payment confirmation for your ticket.

You may cancel any booking submitted to Good Connections for a ticket up to 72 hours before the event.  Cancellations are to be submitted by email to info@goodconnections.co.za.

You must provide us with the relevant order number. Following receipt of your booking cancellation we will refund you the face value paid for the relevant ticket less a reasonable cancellation charge as determined by Good Connections Management, which may be charged and deducted from such refund. Unless otherwise stipulated by Good Connections and depending on the prevailing circumstances the following cancellation charges may apply:

If the cancellation occurs more than 3 days prior to the event, a 15% cancellation fee will apply

If the cancellation occurs less than 3 days prior to the event, a 100% cancellation fee will apply;

Notwithstanding the aforesaid, if you can provide us with suitable documentary proof that a person in whose name a ticket was booked will not be able to attend the event because of illness or circumstances beyond their control, a 15% cancellation fee will apply in respect of the cancellation of such person’s ticket.

Good Connections may refuse admission to events, alter the program or seating arrangements for events, or even postpone or cancel events in certain circumstances. In such case, Good Connections may offer a refund or exchange of tickets for which you may be required to follow certain procedures as determined by Good Connections Management. No refund will apply if you are refused admission to the event because you are younger than the minimum age for attendance specified by law or you otherwise fail to qualify for attendance, specifically with regard to relevant Covid-19 protocols of regular sanitising, social distancing and the wearing of a mask that covers your mouth and nose. In order to receive any refund or an exchange that is offered, you will have to comply with Good Connection’s instructions and deadlines.

Any refunds will be issued using the same method and card of payment that was used to purchase the ticket, or by EFT from Good Connections, in which case your banking details will be required.


Privacy:

Any information collected by the Good Connections website will only be used internally by Good Connections. Good Connections will use your information to send you confirmation of your purchase(s) and information on the event(s) and to compile a generalised profile of the people attending the event(s). Good Connections shall not rent, sell or otherwise disclose your personal information to any third party without your consent, provided that, by utilising the Good Connections website and/or subscribing to any events offered by Good Connections, you expressly consent to Good Connections utilising your personal information for the purpose of providing the services and for billing and advertising purposes (unless you have opted out) and to other third parties where necessary, or to comply with any law or regulation, to prevent fraud or abuse, misuse or unauthorised use of the Good Connections website and to protect Good Connections’ rights and those of its customers. Good Connections may use your personal information to personalise your profile on Good Connections’ internal system. You may receive invitations to buy tickets for related events or other related products, but you may unsubscribe from these invitations at any time.